Naslov
Delivery
The cost of delivery is calculated automatically when purchasing the product, and an invoice is issued with the price of the purchased products and the delivery price included.
Delivery costs are calculated according to the ordered quantities and delivery locations expressed in the table below. The Seller enables the delivery of products by courier service within Croatia and other areas listed in the table:
|
|
CROATIA |
SLOVENIA |
EU ZONE 2* |
EU ZONE 3* |
EU ZONE 4* |
|
Quantity (no. of bottles) |
DELIVERY PRICE |
DELIVERY PRICE |
DELIVERY PRICE |
DELIVERY PRICE |
DELIVERY PRICE |
|
1 |
6,80 |
9,00 |
15,80 |
23,60 |
34,50 |
|
2 |
7,10 |
10,90 |
16,30 |
25,80 |
35,60 |
|
3 |
7,40 |
11,50 |
17,00 |
26,20 |
36,00 |
|
4 |
9,00 |
13,10 |
19,40 |
28,40 |
38,10 |
|
5 |
9,20 |
13,30 |
19,50 |
28,50 |
38,20 |
|
6 |
9,40 |
13,50 |
19,60 |
28,60 |
38,30 |
|
7 |
11,10 |
16,00 |
22,40 |
32,00 |
43,00 |
|
8 |
11,30 |
16,10 |
22,60 |
32,20 |
43,20 |
|
9 |
11,50 |
16,30 |
22,80 |
32,40 |
43,40 |
|
10 |
13,30 |
17,30 |
24,90 |
34,30 |
45,30 |
|
11 |
13,60 |
17,50 |
25,10 |
34,50 |
45,50 |
|
12 |
13,90 |
17,80 |
25,30 |
34,70 |
45,70 |
|
13 |
16,10 |
19,90 |
27,20 |
37,20 |
49,30 |
|
14 |
16,40 |
20,20 |
27,60 |
37,40 |
49,50 |
|
15 |
16,70 |
20,40 |
28,30 |
37,60 |
49,70 |
All prices are shown in euros (EUR).
*EU ZONE 1: Slovenia
*EU ZONE 2: Austria, Hungary, Germany, Slovakia
*EU ZONE 3: Belgium, Denmark, France, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain
*EU ZONE 4: Bulgaria, Greece, Romania
The delivery time for products in stock, for all orders sent on a working day before 12 pm and confirmed on the same day, is 2 working days within Croatia. The delivery time for Dubrovnik is 4 working days. Islands and smaller places have their own delivery schedules.
Expected delivery time for other zones (within working days):
Slovenia (1);
Austria, Germany, Hungary, Slovakia, Italy (2-3);
Belgium, France, Luxembourg, Netherlands, Romania (3-4);
Bulgaria, Denmark, Spain, (4-5);
Portugal (5);
Ireland, Greece (5-6).
Product delivery is performed by the courier service DPD Croatia d.o.o. Delivery of the product to the Buyer is done only on working days (Monday-Friday) during the working hours of the courier service (08:00 to 18:00).
When delivering the ordered product, the courier will ask the Buyer to sign a receipt of confirmation by which he confirms that he has taken over the goods and which will indicate the date of collection.
In the event that any of the ordered products is missing by mistake of the Seller, the Seller will deliver it free of charge to the Buyer at a later date as soon as possible.
The delivery deadline starts after receiving the payment on the transfer bank account i.e., after the credit card authorization has been approved.
In the event of a change in the delivery deadline or any other important circumstances for the execution of the order, the Buyer will be notified immediately by the Seller's customer service.
Saturdays, Sundays, holidays and non-working days are not included in the delivery time.
In case the Buyer refuses to receive the correct and undamaged goods he has ordered, the Seller has the right to keep the amount of direct costs related to delivery, and deduct it from the refund.
To order larger quantities of wine, the Buyer should contact the Seller directly by e-mail info@knebuwinery.com.
The official distributor of wine for Bosnia and Herzegovina is the Hedonism.ba webshop. The Seller does not have the option of delivery to Bosnia and Herzegovina through their own online store.